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“I am beyond pleased with the service provided by Jonathan Tipton and his team at Benchmark! I was in the market for a home in the Tri-Cities Tennessee area, and was referred to Jonathan by my realtor. Despite the less-than-ideal economic conditions of the market, Jonathan was relentless in finding me the best rate or deal structure to ensure I was able to get into the home I wanted. Jonathan was not trying to sell a “one size fits all” product to me, but asked me detailed questions to ensure he gave me options to choose from that best fit my budgetary needs. Jonathan went above and beyond to have a meeting with me to explain each mortgage option, how each product worked in terms of the interest rate structure and benefits, and explained exactly how the costs were calculated. Jonathan’s transparency was greatly appreciated and made me feel like I had a partner in my home search. He always made sure I knew he was available when needed, his correspondence was always prompt, and his team was ready to close weeks earlier than anticipated. Jonathan’s team members April Beam, Kristi Sanders, and Ashley Stewart were also incredibly helpful and supportive throughout my experience with them. I will absolutely be using Benchmark again when I need to refinance when interest rates come down, and any time in the future for my mortgage needs!”

– Bryan Leonard

“My experience with Benchmark Loans, as a first time home buyer, was awesome. I would highly recommend them to anyone. They were always readily available to answer any questions that came up and made the process as understandable as it could be. They also have continued to follow through with me after purchase to ensure that I am understanding every aspect of my loan. It always feels like you have a team standing with you to get you through the whole process.”

– Lacey Vines

“Benchmark provided a positive experience from the first phone call all the way to closing! The communication throughout the entire process was tremendous. They have even gone above and beyond expectations by maintaining contact months after closing. This proves that customer satisfaction is their number one concern. I highly recommend the Benchmark experience!”

– Tom D.

“Jonathan and his team was wonderful handling everything for my loan. It was the first time in 40 years since purchasing a home and Jonathan and his team made the experience less stressful.”

– Sally D.

“My family and I just bought our dream home. Jonathan Tipton and Benchmark’s team were very persistent with helping me through the entire process from application to close. Jonathan and his team was available around my work schedule and would answer calls/text on the weekend and after hours! He helped me get the best rate and payment. I checked with other lenders but this was clearly the best choice! I would highly recommend calling the Tipton team today! They can help! Great service and great communication!”

– Brian G.

“Jonathon and his team really got down to business for us! My wife Callie and I had been through the ringer when trying to purchase a home. My credit wasn’t the best and we had a few different steps we had to go through. He really put in the time and got us where we needed to be quickly. Our realtor set us up with Jonathon and he walked us through every step of the process and made sure we were always comfortable with was going on. He was always accessible and replied to any question we had very quickly. Buying a home for the the first time was a scary thought for us but they made the entire process as easy and pain free as possible. Hand it over to them and the work on your end is very minimal. I would definitely recommend Jonathon and his team at benchmark to anyone that’s looking to buy a home!”

– Adam R.

“Johnathon Tipton and his team were super patient and helpful to me during my closing process. As a first time home buyer i was nervous and did not know what to expect. My husband and I did not have the best credit or money put down on a home and he was able to find the right loan for us and we got approved! He reassured me and explained every single step we took. I was asking him questions at 1030 at night and he was helping me like it was normal business hours. We closed on out home and are extremely happy!”

– Taylor N.

“We were very impressed with Jonathan Tipton! He was speedy to answer questions and explain details; he really has a passion for financing and helping people! We knew where we were in the loan process every step. We had a great experience!”

Jenna H.

“Jonathan was a pleasure to work with and huge help every step of the way.”

– Allen

“Great experience!”

– Amber

“My loan originator did an excellent job of explaining in detail everything we needed to know.”

– Ryan

“Thanks! Very pleasant and easy process.”

– Kristen

“Everyone was very friendly”

– Jenifer

“Jonathan was amazing!!!!”

– Bianca

“Very professional timely service. I was impressed and would highly recommend!”

– Linda

“Everyone was very good to me & informative! I appreciated their hard work”

– Kristina

“Excellent experience-Very detailed oriented and thorough. Helped us navigate through the entire process.”

– Benjamin

“Great experience! Thank you!”

– Casey

“Very good experience”

– Susan

“Great experience!”

– Johnny

“Jonathan did an excellent job!”

– Adam

“Excellent experience-very detailed oriented and thorough. Helped us navigate through the entire process”

– Benjamin

“Jonathan was amazing!!!!”

– Bianca

“Thanks! Very pleasant and easy process”

– Kristen

“My loan originator did an excellent job of explaining in detail everything we needed to know.”

– Sarah

“Jonathan Tipton was a pleasure to work with and a huge help every step of the way.”

– Allen

“Great job. The entire process could not have gone any smoother. Jonathan was professional, knowledgeable, and very helpful.”

– Freddy & Laralee

“Jonathan Tipton and Benchmark made the process very informative and much smoother than expected. I could not be more pleased with the entire process. It was the best experience I could have imagined. I would recommend Jonathan and Benchmark to everyone in the future.”

– Christopher & Courtney

“Entire office has worked above & beyond any and all expectations. Have made everything easy and understandable. Work out all problems with ease.”

– James

“Highly recommend Jonathan Tipton and already have. Best loan experience ever.”

– Carol

“Jonathan has been great I’m glad you introduced us.”

– Ashley

“Great personality. Great communication. Ashley and I are very pleased. Thanks Jonathan Tipton”

– Rick

“Jonathan had always kept us in the loop and when ever I thought there was a problem Jonathan was quick to resolve it. Just one big Thanks to him and his team”

– Jim & Tammey L.

Reviews from Facebook.com

Jonathan Tipton on Facebook.com

Jonathan and his team were more helpful then I could have ever imagined. They answered all my questions and concerns (most before I could even ask). They also made sure I was securely pre-approved so my offer was sure to!

Dolly LeighAnn Carle recommends The Tipton Team – Benchmark Home Loans.

Jonathan and his team were very easy to work with. They kept us in the loop every step of the way and were always available to answer all my crazy “what if” questions. I highly recommend them and will not hesitate to reach out to them for my future mortgage needs.

Michelle Brown Nix recommends The Tipton Team – Benchmark Home Loans.

My wife and I just bought our first home with Jonathan and his team. They were fantastic and took the time to explain the entire process so we didn’t have any surprises! They were extremely thorough on the front end before we got a house under contract so we knew exactly what to expect and what we would be comfortable with. 10/10!

Dustin Puckett reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathan and his team were fantastic to work with! We were walked through the whole process from start to finish, and if we had any questions they were always available to answer them. I definitely would recommend them to anyone needing to purchase a home!

Taylor Taylor recommends The Tipton Team – Benchmark Home Loans.

Jonathan and his entire team was so helpful through the entire process. Jonathan was always available and took the time to teach and explain details along the way so we felt confident that we were getting the best deal for our family. Benchmark was extremely competitive with the rates and products they offered. We started our loan process with an impossible deadline and while we were hopeful, we knew anything could happen to keep us from meeting the deadline. Jonathan and his team worked diligently and not only met the deadline but beat it by a week! We are so happy with our decision to work with Benchmark for the mortgage on our loan and will recommend them to everyone we know.

Amber Elizabeth Daniel reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathon and his team really got down to business for us! My wife Callie and I had been through the ringer when trying to purchase a home. My credit wasn’t the best and we had a few different steps we had to go through. He really put in the time and got us where we needed to be quickly. Our realtor set us up with Jonathon and he walked us through every step of the process and made sure we were always comfortable with was going on. He was always accessible and replied to any question we had very quickly. Buying a home for the the first time was a scary thought for us but they made the entire process as easy and pain free as possible. Hand it over to them and the work on your end is very minimal. I would definitely recommend Jonathon and his team at benchmark to anyone that’s looking to buy a home!

Adam Colby Russell reviewed The Tipton Team – Benchmark Home Loans — 5 star

I was referred to The Tipton Team by my real estate agent and deciding to trust them for the duration of the process was probably the smartest thing I did throughout the whole experience of home buying. My favorite attribute of The Tipton Team is their customer service and response time! There is nothing more aggravating than waiting on documents or on a reply, and I must say The Tipton Team is on top of it 100% of the time. Whether it was 6:00 a.m. or 11:00 p.m., they always got back with me in a matter of minutes. They did an exceptional job of answering my questions with simplicity and outstanding accuracy. There were no grey areas, everything was straight forward and honest. It’s as good as it gets with The Tipton Team!

Forrest Looney reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathan started the process on getting my preapproval late on a weekend. Calling me back after just browsing through houses at 8 PM. From there he took the ball and ran with it straight to the endzone. His team consisting of himself, April and Tracey were phenomenal. Start to finish getting Clear To Close in approximately 3 weeks. Always responding even if I thought was a stupid question I was asking. If you want a very reliable and hard working individual on your side definitely don’t hesitate to call Jonathan. Thank you

Bill Johnson reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathan and his entire team were absolutely wonderful to work with. Each of them made sure the entire process was complete and on time. They update you through the process so you know what progress has been made. If you are looking for a worry-free process and closing on time without any issues, Benchmark is the lender to choose. Each member of his team could not have been more helpful and anytime in had a question, I simply reached out to them and someone would always have the answer. I never had to leave a message and wait for someone to get back with me as there was always someone there to help. I absolutely recommend the professional team at Benchmark for anyone who is looking to buy a new home!

Angie Roberts reviewed The Tipton Team – Benchmark Home Loans — 5 star

This was not my first home buying experience but was hands down the best! Jonathan and the team made this super easy and pain free!! They were ALWAYS available to answer questions and put to rest any concerns! I would not recommend anyone else for buying a home!!! Thanks for making buying our forever home such a pleasant experience!!!

Tammy Lynn Huffstutler recommends The Tipton Team – Benchmark Home Loans.

Jonathan and April are great to work with! They made buying our house so easy and stress free! I would highly recommend them! Jonathan was always quick to answer any questions We had and was able to help us close quickly! They have a great team at Benchmark!

Rhenda Linkous reviewed The Tipton Team – Benchmark Home Loans — 5 star

MY fiance and I met up with Jonathan and he did an awesome job with explaining the process with purchasing a home! Any questions we had he had an answer! We’re super excited to start this journey with him to getting our first home. 😃

Samantha Ayers recommends The Tipton Team – Benchmark Home Loans.

Absolutely the best service out there! Jonathan goes above and beyond to provide the best customer service and makes this huge process seem not so big. He made everything simple and easy for us first time home buyers! Even if we thought the questions were silly and late at night he was always there to help and would ALWAYS answer! I highly highly recommend Jonathan for anyone who is looking to buy a new home, so glad we stumbled on him when we did! Thank you Jonathan for all of your amazing hard work! We appreciate you so so much!!

Elizabeth Coffia reviewed The Tipton Team – Benchmark Home Loans — 5 star

As a Realtor I look for a lender that will take care of my buyers. Communication is HUGE in this business and you are not going to find a team that communicates better than the Tipton Team. I have sent many buyers to Jonathan and his team and I have never been disappointed. I found myself on the buying side personally and although already pre-approved by several lenders I called Jonathan. Jonathan and April are hands down the best lenders I have worked with. You can call or text at any hour of the day or night and you will get a response. Jonathan was on vacation and responded to me. Where most appointments take 45 minutes my husband and I sat with Jonathan for over 2 hrs discussing our own personal loan because he was not going to be satisfied until all my questions were answered and I had a lot of them. I have 100% confidence in him and his team and would highly recommend him to anyone that needs a home loan. If you are looking for someone in the business that you can trust look no further.

Liese Crosby recommends The Tipton Team – Benchmark Home Loans.

Our initial meeting with Jonathan was wonderful. He gave us so much good information and options. We have a lot to consider. Jonathan spent so much time with us and answered every question that we had. It was a very positive experience.
Thanks Jonathan!

Margie Bush Mayer reviewed The Tipton Team – Benchmark Home Loans — 5 star

Coming from New York State, we did not know the process in Tennessee. Jonathan provided the education we needed in a precise and understandable way. He was able to answer all our questions and, most importantly, has been continually available to walk us through the entire home buying process. He exudes genuine southern charm with sincerity, honesty and respect. Absolutely the most positive experience with a lender any one could hope for.

Kathy Carr reviewed The Tipton Team – Benchmark Home Loans — 5 star

I live in Rogersville, was worth the drive to J.C.. I have never been explained and showed so many different options before. I recommend Jonathan and his team highly. I will be a returning customer. Thanks for doing your job.

Darlene Oleary reviewed The Tipton Team – Benchmark Home Loans — 5 star

I’m currently working with Jonathon Tipton, and his team closing on our first home in May! They have been nothing but helpful with us and all the first time home buyers questions! They have made buying a home easier than I imagined it would be, I appreciate Johnathan and his team for always being so responsive and good to us along the way! He has been so reassuring and told me from the start we would get this done and so far we have! I would strongly recommend them to anyone wanting to buy a home! Thank you all!

Tiffany Michelle reviewed The Tipton Team – Benchmark Home Loans — 5 star

I have had the privilege of working with Jonathan Tipton & The Tipton Team at Benchmark Mortgage over the past few years & have found their professionalism to be at the highest level. In my line of business I work with top lenders all over the nation every single day, & it is the little things that separates this team from others. They are always accessible & responsive to clients & agents alike, which in today’s Mortgage climate is refreshing. If you are looking for a Mortgage Professional who can get your loan closed & funded quickly & painlessly, then Jonathan Tipton is your man.

Steve Altonian reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathan and his team were very helpful and explained everything to me about the process involved in a mortgage home loan. He was able to answer any questions that I had. I’d definitely recommend him Tony friends and family.

Jason McMahan reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathan was very helpful with getting us pre approved. He answered all of our questions and got us the lowest payment possible! Very nice team to work with!

Alesha Quillen reviewed The Tipton Team – Benchmark Home Loans — 5 star

High Caliber! That’s how I describe Jonathan and his team! After doing countless transactions with them, it goes without saying that their quality, professionalism and attention to detail set them apart from anyone in their field. The availability and responsiveness that they offer gives me peace of mind that when I need a client approved, they can make it happen. I love the systems and processes they have in place that keep my team and I informed from beginning to end, including our Buyer! When you’re approved with The Tipton Team, there’s no question you’re going to close and that is worth a million bucks to us! If you’re looking for dedication, accessibility, inclusion and an overall hands on, personalized experience, Jonathan Tipton and The Tipton Team are your way to go!

Michael Walker reviewed The Tipton Team – Benchmark Home Loans — 5 star

I love the Tipton Team they are the best and make u feel at home long before u even step into your new home

Amanda Gray reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathan and his team have been extremely helpful throughout this process. They have excellent communication skills, always making sure I am informed and that I understand everything that is discussed. I really appreciate the effort they have put in, working with me and taking the time to understand my finances. Such an awesome group!

Natasha Parker reviewed The Tipton Team – Benchmark Home Loans — 5 star

We had an excellent experience with the team at Benchmark!!! Everything was very smooth, and any little thing that came up not in our favor, the team was quick to help us through it!! Very professional members and would be glad to refer anyone I know looking to purchase!!!

ValerieandRay Mailloux reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathan Tipton at Benchmark helped us every step of the way through the loan process. He answered every question, was very easy to contact, and knew his stuff! We are very thankful we were put into contact with him during our home buying experience.

Jamie Sproles reviewed The Tipton Team – Benchmark Home Loans — 5 star

From the initial application right up through closing day Johnathan and his entire team was AMAZING! They were a true pleasure to work with. We were first time buyers so I am certain we had some silly questions and buying on a VA so I imagine it added to the lending process for them. However, When I had questions they were never more than a phone call or a message away. A good , honest answer was always patiently waiting for me. They seemed in complete control of the process every step of the way. I would ABSOLUTELY recommend Johnathan Tipton and his team at Benchmark to my friends and family and really anyone considering a home loan within the confines of the teams service area!!! Johnathan, Crystal and Jennifer ( In fairness everyone I had any contact with ) was always Professional , Knowledgeable and Caring. Thanks Tipton Team! We wish you much success and ALL the best!

Jim Moneyhun reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathan helped us so much during the home buying process, I didn’t know it could be so easy. Many obstacles popped up during our process and he was always positive and had a solution. At the end, April took over and she did absolutely phenomenal!!! I wish everyone knew how EASY they made buying a home for us. The Tipton team definitely know what they’re doing and have the resources for you before you even begin.

Maegan Britain reviewed The Tipton Team – Benchmark Home Loans — 5 star

Being a first time home buyer I have a lot of fears and questions, Johnathan is doing an amazing job answering all my questions and even answering questions I don’t know I have. Thank you so much!

Christina Frazier reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathan was very helpful explaining the process of home loan and all the questions we had throughout this process and he was very easy to communicate. His assistance Kristi was also very courteous and was helpful throughout the process. I’d recommend them to others! Thank you for help, Jonathan team!

Chiharu Lovins reviewed The Tipton Team – Benchmark Home Loans — 5 star

I met with Johnathan to learn more about purchasing my first home. He answered all my questions plus some and was very informative. I am really looking forward to working with him this year to purchase my dream home!

Rachel Dean reviewed The Tipton Team – Benchmark Home Loans — 5 star

This team of experts made first time home ownership a breeze!! A huge thanks to everyone that worked our loan…especially Jonathan Tipton and April

Gregory Christian reviewed The Tipton Team – Benchmark Home Loans — 5 star

We were very impressed with Jonathan Tipton! He was speedy to answer questions and explain details; he really has a passion for financing and helping people! We knew where we were in the loan process every step. We had a great experience!

Jenna Hurley reviewed The Tipton Team – Benchmark Home Loans — 5 star

My husband and I had the privilege of meeting with Jonathan on March 3rd of 2017. We were welcomed into a friendly relaxing environment where all of our questions were answered and explained in detail. We’re excited to continue this process with Jonathan and his team to purchasing our home. A + Plus on communication guys.

Wendy Barrett reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathan and the entire team at Benchmark made the loan process extremely fast and efficient. They were always there if I had any questions. Highly recommended!

Greg Harmon reviewed The Tipton Team – Benchmark Home Loans — 5 star

We were very impressed! They are extremely professional, friendly, tech-savvy, knowledgeable and easy to work with on getting a loan. My realtor Andrea Pendleton suggested talking to them and I’m so glad that we did.

Dana Outlaw reviewed The Tipton Team – Benchmark Home Loans — 5 star

My personal and professional transactions have always gone perfectly. Just having the opportunity to always speak to a human being is imperative in the world of real estate. Good luck Johnathon!!

Marne McClellan Drinnon reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathan and all the staff at Benchmark are the most professional and hardest working loan providers I know. I know if I refer a client, they will be cared for and if they can’t get a loan approved no one can. Thank you Jonathan and Benchmark!

Stacy Vaughan reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathan does a solid job on communication, and does everything he can to press forward and get the job done. As a Realtor myself it’s crucial to have great lending partners to get the job done. Jonathan is one of my top go to guys to make sure that happens.

Ian Talbert reviewed The Tipton Team – Benchmark Home Loans — 5 star

If you are purchasing a home in the tri-cities area give my brother a call or message him on Facebook..

Aaron Ferrell reviewed The Tipton Team – Benchmark Home Loans — 5 star

Jonathan, Kristi, and Crystal do an amazing job!! They make it easy and have great customer service! They really take care of their clients.

Dawn Doss Tipton reviewed The Tipton Team – Benchmark Home Loans — 5 star

Very helpful, explains everything and all scenarios thoroughly. I’m impressed already.

Duane Easter reviewed The Tipton Team – Benchmark Home Loans — 5 star

Reviews from Google

The Tipton Team on Google

As many know purchasing a home can be very stressful and although we were so excited to buy our first home together, I was truly dreading the process- The Tipton Team go above and beyond to make it as stress free as possible! We were constantly updated on each process and how long each one would take- it was extremely reassuring and every single team member were so attentive to answer any questions, help me find the correct documents and even to the finest details they worked so hard during the day, after hours, and even on holidays to make sure that we had everything perfect!! I highly recommend utilizing Jonathan Tipton and his team at Benchmark as they are truly passionate to help make this entire process pleasant and as painless as possible!!
We are grateful to you all for making our home owning dreams come true!!!
A huge Thank you to Jonathan, April, Kristi, and Tracey for being so helpful through it all!! You all are the BEST!!
Michael & Lesley Howell

Lesley Pritchard

We would highly recommend this group to anyone looking to buy a new home or for any mortgage reasons. We really appreciate all that this team did for us and made things as easy as it could be and we couldn’t be any more happier than we are. They get a 10/10 from us!

Shanon Buchanan

Jonathan and the team at Benchmark were fantastic to work with! This being our first home buying experience, my wife and I were a little nervous about the whole process. However, Jonathan was very thorough in explaining the ins and outs of our mortgage, was able to offer a very competitive rate, and kept us updated at least weekly during the closing process. He and the team were also very prompt in responding to phone calls and/or emails. We were very thankful to be able to close in such a short amount of time, and the process was very smooth overall. A huge thank you to Jonathan and The Tipton Team at Benchmark!

Gabe M

I can highly recommend this group of professionals! From my initial contact right thru to the closing Jonathan and team made this very easy and simple for me. I arrived at the office for my initial visit to find a parking space designated for me with my name on a placard, was able to do all else electronically. Team Jonathan kept me in the loop throughout the entire process but weren’t intrusive. Any and all questions I had were responded to promptly and, after closing, I received a very nice gourmet box of goodies. I was also assigned a Client Relationship Manager that is available to me for a long period of time after my closing. This group of folks are very professional and I couldn’t have had a better experience!!

Eric Arwood

High Caliber! That’s how I describe Jonathan and his team! After doing countless transactions with them, it goes without saying that their quality, professionalism and attention to detail set them apart from anyone in their field. The availability and responsiveness that they offer gives me peace of mind that when I need a client approved, they can make it happen. I love the systems and processes they have in place that keep my team and I informed from beginning to end, including our Buyer! When you’re approved with The Tipton Team, there’s no question you’re going to close and that is worth a million bucks to us! If you’re looking for dedication, accessibility, inclusion and an overall hands on, personalized experience, Jonathan Tipton and The Tipton Team are your way to go!

Michael Walker

LOVE the Tipton Team. You all made purchasing a home a desirable experience. Thank you so much!

Lindsey Sturgill

Jonathan and his team were very easy to work with. They kept us in the loop every step of the way and were always available to answer all my crazy “what if” questions. I highly recommend them and will not hesitate to reach out to them for my future mortgage needs.

Michelle Nix

As a Realtor I look for a lender that will take care of my buyers. Communication is HUGE in this business and you are not going to find a team that communicates better than the Tipton Team. I have sent many buyers to Jonathan and his team and I have never been disappointed. I found myself on the buying side personally and although already pre-approved by several lenders I called Jonathan. Jonathan and April are hands down the best lenders I have worked with. You can call or text at any hour of the day or night and you will get a response. Jonathan was on vacation and responded to me. Where most appointments take 45 minutes my husband and I sat with Jonathan for over 2 hrs discussing our own personal loan because he was not going to be satisfied until all my questions were answered and I had a lot of them. I have 100% confidence in him and his team and would highly recommend him to anyone that needs a home loan. If you are looking for someone in the business that you can trust look no further

Liese Crosby

Great team. Johnathan did a wonderful job of laying out all possible options for my mortgage and helping me decide what his best for me. His team worked well to keep me in the loop throughout the process and allowed me to have a stress free experience.

James Songster

Jonathan and his team made this process enjoyable. This was not my first time buying a home and this experience was so different than my last. I was able to communicate with someone anytime I had questions and the response was very quick. Jonathan and his team worked hard to have answers for any situation that may come up. And things did come up but my loan proceeded as usual and we closed early! I couldn’t be happier.

Kellie Cupp

Did an awesome job from start to finish. Very much enjoyed working with the team and got excellent service!!! Would highly recommend them!

Alexandra Miller

The Tipton Team did a great job guiding us through the home loan process. Tracey did a great job of communicating with us from the start. She set up our appointment, warmly greeted us and attended to our needs during our visits to their office. Our first meeting with Jonathan included a time of education concerning our home loan process and a sensitivity to the amount of communication we preferred. We really appreciated the time he spent with us making sure we understood what we were about to go into. The entire process itself was easier than we ever thought possible. The team communicated with us via email and text allowing us to stay updated on every step. One aspect we liked was the ability to review everything online and sign digitally. In addition we were able to scan and upload all of our required documents to a secure site which made the process even easier. April stayed in touch with us during the process, letting us know what was needed to keep things moving making sure there wasn’t a lull. We highly recommend Benchmark Home Loans and appreciate the great kindness we were shown from every team member whenever we stepped through their doors! Many thanks!!

Lisa Keiffer

Benchmark was great through the home loan process! Jonathan and his team were on top of it and very quick with responses needed to obtain and complete the loan

Van Guthrie

Jonathan and his team were awesome & so helpful through the entire process. Us, being first time buyers we had so many question and Jonathan was always quick to give answers. He never once seemed aggravated. April Beam was a very sweet lady who did an amazing job at getting everything we needed plus more for underwriting. The whole crew made our experience a breeze, that we even got to close three weeks earlier than scheduled. Thank you all!

Emily Lawson

Jonathan and the whole team are absolutely amazing to work with and get everything done in an extremely timely manner. They have made it home buying process a breeze. 10/10 recommend benchmark to everyone!

Amanda Duncan

Jonathan and his team were great to work with! They were very helpful and promptly answered any questions or requests that I had. For instance, my pre approval had expired and I needed an updated letter to put my offer on a home (this was around 8:00 at night). I sent a message asking for it assuming it would be the next day and Jonathan had it done and sent to me that night! They were also very helpful during the approval process and we actually closed much sooner than expected. They made everything easy! I would definitely recommend.

Rachel Dean

I never dreamed this experience would be so easy, thanks to the Tipton Team! Working with Jonathan and April and even some with Tracey, they went above and beyond to take care of me! They were there to answer every question and very informative! I would recommend them to anyone and already have to someone in my family. Thank you Tipton Team for helping me and being so good to me!!! You guys ROCK!!!!!!!!

Ashley Manis

From the very beginning, Jonathan Tipton and his team were extremely helpful!! We were given our options for refinancing and it eventually resulted in us being able to pay off two large debts!! Anytime we had questions, they were available to give us answers and made us feel comfortable every step of the way!! Most documents were able to be uploaded and signed electronically- which greatly helped with our busy schedules!! I would recommend Jonathan Tipton and Benchmark to anyone interested in buying or refinancing a home!

Kelley Honeycutt

Jonathan and his team were extremely helpful through the process of purchasing our first home. He explained everything and was always available when we had questions, even after hours. You can’t put a price on a team you can trust that works efficiently to help you through this process. We highly recommend the Tipton Team.

Rebekah Price

My wife and I had a very good experience using the Benchmark team in buying our first home. Mr. Jonathan Tipton was awesome in helping us through the entire deal, going thru the motions with the loan. We give him a 5 star rating and if there was 10 we’d give him the ten. Highly recommended! 🙂

Jon Hunt

Jonathan and April were great to work with! They were quick to answer any questions we had and made the home buying process stress free! I would highly recommend them! Benchmark mortgage has a great team!

Rhenda Linkous

First time Home buyers here. From the start being all new to this Jonathan didn’t waste any time letting you know the do’s and don’ts of the process. He was on top of what would be needed to hastily get it to underwriting after passing it down to April and Tracy. He collects all information needed for the two of them to proceed with confidence in getting you to and through closing. Anytime… and I mean anytime… you have questions they are always readily available to answer and assist you in getting the resolution that a underwriter and yourself would want. Numerous times I have contacted all 3 of the above team and they were there to assist. You personally couldn’t ask for more. Home buying is stressful enough but they make you forget the stress with their responsiveness. Today 4/3 I received Clear to Close. That’s 3 weeks from start to finish. Not saying everyone is the same but word of advice…..When Jonathan says he needs something… Give it… Don’t hesitate. And when April says she needs something…give it… My hat off to the Tipton Team. Jonathan, April and Tracy. We thank you… Wish there were more of you in the world on a daily basis… Bill and Sara Johnson.

Bill Johnson

Superb team! Upfront, super fast, and honest! Absolutely nothing negative to say. HIGHLY RECOMMENDED! THANK YOU!

Amber R

What an incredibly efficient and knowledgeable team of people! My wife and I were blessed to have Jonathan Tipton and his group in our corner when we made the purchase of our home! The Tipton Team took us step by step through the entire process, and made sure we understood everything and were thoroughly satisfied. Their goal is to educate, AS WELL AS assist in the process of home-buying!! An otherwise stressful process made very enjoyable thanks to The Tipton Team!

Spenser Weese

I have worked with Jonathan on many occasions. If you are searching for a knowledgeable, honest, dependable and hardworking lender, look no further! His availability is amazing! No matter what time or what day, he’s there for you! He has helped many of my clients by getting them lower interest rates, saving them money on closing costs..etc. I highly recommend Jonathan Tipton!

Ashley Culbertson

Jonathan and his entire team was so helpful through the entire process. Jonathan was always available and took the time to teach and explain details along the way so we felt confident that we were getting the best deal for our family. Benchmark was extremely competitive with the rates and products they offered. We started our loan process with an impossible deadline and while we were hopeful, we knew anything could happen to keep us from meeting the deadline. Jonathan and his team worked diligently and not only met the deadline but beat it by a week! We are so happy with our decision to work with Benchmark for the mortgage on our loan and will recommend them to everyone we know.

Amber Daniel

Jonathan’s response time, respect of others and CAN DO attitude are just three of the many reasons I encourage my clients to consider Benchmark and the Tipton team. His team mirrors that CAN DO attitude and are always working toward that end goal of getting you into your home calmly, professionally, and with as much ease as possible. They are awesome stress relievers throughout the rollercoaster ride of financing and home ownership. Call the Tipton team. You won’t be disappointed.

Marcia Acuff

The Tipton Team is first class all the way! They treat every client like they are family and going above and beyond is business as usual for them. I am so grateful for the care that they take of my clients and would highly recommend them to anyone. Their professionalism and integrity is second to none. Actions speak louder than words, and the Tipton Team is personally invested in every person who walks through the doors.

Ashley Guice

We were very impressed! They are extremely professional, friendly, tech-savvy, knowledgeable and easy to work with on getting a loan. My realtor Andrea Pendleton suggested talking to them and I’m so glad that we did.

Dana Outlaw

I recommend using Jonathan Tipton with Benchmark Home Loans. His attention to detail and can do attitude are exactly what we need in today’s market. As a homeowner and real estate agent myself I have often times looked to Jonathan’s creativity and expertise to get deals done, get them done fast and on time, but most importantly get them done right! Jonathan has always done a great job for all clients that I’ve brought to him when purchasing homes. He is always available, and creative in trying ways to get clients financed in all of their varied financial situations and he sees the loan through to closing. I would highly recommend Jonathan. Thank you Jonathan!

Rachel Moody

Jonathon Tipton and team took great care of us when we mortgaged our house through them. He was quick to respond with solid answers to every question we had. If you want someone who is passionate about what they do and are looking out for your best interest every step of the way, then we strongly recommend this team as your home loan choice.

Thomas Lombardo

Absolutely the best service out there! Jonathan goes above and beyond to provide the best customer service and makes this huge process seem not so big. He made everything simple and easy for us first time home buyers! Even if we thought the questions were silly and late at night he was always there to help and would ALWAYS answer! I highly highly recommend Jonathan for anyone who is looking to buy a new home, so glad we stumbled on him when we did! Thank you Jonathan for all of your amazing hard work! We appreciate you so so much!!

Elizabeth Coffia

Jonathan is a lender I regularly refer to my clients. I know he will take good care of them and keep me informed along the way. He is easy to work with, a good communicator and looks for different solutions when a loan may difficult to obtain. I would highly recommend Jonathan and his team!

Ginger S. Nixon

Jonathan was very professional and made the process quick and easy. He kept in touch with us and answered any questions we had. He made us feel more than comfortable with our needs. My husband and I would definitely recommend.

Eden Hansen

Excellent experience. Every member of the team was on top of everything in the process. Easy to get ahold of and responded extremely quickly when leaving a message or email. Would highly recommend especially for someone local needing someone around to speak with that will give all 100%

Bruce Allen

Jonathan and his team have been extremely helpful throughout this process. They have excellent communication skills, always making sure I am informed and that I understand everything that is discussed. I really appreciate the effort they have put in, working with me and taking the time to understand my finances. Such an awesome group!

Natasha Parker

Jonathan’s team was great to work with and communication was awesome

Shonna Garcia

Jonathan and his entire team were absolutely wonderful to work with. Each of them made sure the entire process was complete and on time. They update you through the process so you know what progress has been made. If you are looking for a worry-free process and closing on time without any issues, Benchmark is the lender to choose. Each member of his team could not have been more helpful and anytime in had a question, I simply reached out to them and someone would always have the answer. I never had to leave a message and wait for someone to get back with me as there was always someone there to help. I absolutely recommend the professional team at Benchmark for anyone who is looking to buy a new home!

Angie Roberts

Jonathan was very helpful explaining the process of home loan and all the questions we had throughout this process and he was very easy to communicate. His assistants were also very courteous and was helpful throughout the process. I’d recommend them to others! Thank you for help, Jonathan team!

Chiharu Lovins

Johnathan is the best! He makes loan decisions easy.

Christine Covington

From the initial application right up through closing day Johnathan and his entire team was AMAZING! They were a true pleasure to work with. We were first time buyers so I am certain we had some silly questions and buying on a VA so I imagine it added to the lending process for them. However, When I had questions they were never more than a phone call or a message away. A good , honest answer was always patiently waiting for me. They seemed in complete control of the process every step of the way.I would ABSOLUTELY recommend Johnathan Tipton and his team at Benchmark to my friends and family and really anyone considering a home loan withing the confines of the teams service area!!! Johnathan, Crystal and Jennifer ( In fairness everyone I had any contact with ) was always Professional , Knowledgeable and Caring. Thanks Tipton Team! We wish you much success and ALL the best!

Jim Moneyhun

I never thought I would be able to purchase a home of my very own. I have rented for 10 1/2 years, flushing money down the toilet paying for someone else’s dream. Then I was put in touch with Benchmark and the Tipton Team. Next thing I know, I found myself moving into a home.
If you have any doubts you can do it, The Tipton Team can get it done! Don’t waste another day wondering what if!

Monique Whitener

I’m currently working with Johnathan and the Tipton team for my home loan and they are phenomenal! Johnathan answers my phone calls day or night and is always helpful and informative. I’d recommend them to anyone!

Brent Metcalf

Process was quick and easy. Jonathan and the team at Benchmark explained every step and took great care of us. Closed earlier than they projected.

Bo Mutter

Jonathon Tipton and his team helped walk us through the process of re-financing our home. When there were things we did not understand they took their time to explain the details as well as ways to save money. We were very pleased with our experience.

Sarah Edwards

I can’t begin to tell you how wonderful my experience with Jonathan and the entire Benchmark team. I was clueless about buying a home and what all that entailed, Jonathan sat down with me and walked me through each step of the process, I felt so much more comfortable after that meeting ! When the time came to begin the loan process I felt like a never lifted a finger ! The whole team was prompt in letting me know what documents they needed , and always answered my questions quickly. The loan process was finished long before my closing date . I couldn’t have asked for a better experience, highly recommend the Tipton Team !

Katie Baker

Jonathan and the entire team at Benchmark made the loan process extremely fast and efficient. They were always there if I had any questions. Highly recommended!

Greg Harmon

First time home buyer!!!! Had no clue what all to expect. Jonathan and his team was with us every step of the way. If we had questions or concerns, they were very quick to explain everything for us. Highly recommend them!!!

Chris Carter

My husband and I are buying our first home, and we couldn’t have asked for a better team than the Tipton Team at Benchmark! They have stayed on top of everything, and been so up front with every part of the process! We found our home on November 30th and are planning to close on January 8th! We couldn’t have done it without their hard work and dedication! Thank you guys so much, we wouldn’t have had such an amazing experience without you!

Kesha Parvin

Jonathan is amazing! As a Realtor I need someone who is responsive, knowledgeable and gets the job done quickly. I sent a client to Jonathan and within 5 minutes he reached out to her and left her a message. My client called him back and he prequalified her immediately. The best part of this is my excited client called to inform me that he contacted her and preapproved her, but I already knew because Jonathan had contacted me! Now that’s getting the job done right the first time!! Thanks Jonathan I’ll be sending you more clients!

Liese Crosby

Being a first time home buyer I had a lot of fears and questions, Johnathan did an amazing job answering all my questions and even answering questions I didn’t even know I had. Thank you so much!

Christina Frazier

Jonathan & his team have been awesome!!! They kept me in the know about where we were in the process, made things super easy to understand, & got me to closing very quick!! Definitely recommend them!!

Kim C

They have always taken great care of my TN clients! Personable, experienced and fun are words my latest client said about them. Great job!

Nick Ellis

You can’t go wrong with Jonathan & his team! They are a great group of professionals who are dedicated to make the home buying process as smooth as it can be!

Melanie Horton

Jonathan goes over and beyond for his clients and agents. As a client and an agent I can vouch for that. He has Great communication and genuinely cares.

Andrea McIntyre

Excellent service. Made obtaining our loan very easy. A pleasure to work with the team.

Walt Stewart

This is a great company to help you with your home loan! Before my husband and I even started looking for houses they met face to face with us to explain the whole process since we were first time home buyers. Available any time and any day with questions or to give you a mortgage estimate on a house. When the appraisal company was taking too long they called and threatened to use another company if they didn’t get the report by the end of the week. It made me feel like they were really on my side! They also worked diligently to make sure we could close quickly due to our circumstances. We went under contract with seller on June 20th and closed on July 24th! You will not be disappointed with this group!

Abby Crowe

I’m currently working with Jonathon Tipton, and his team closing on our first home in May! They have been nothing but helpful with us and all the first time home buyers questions! They have made buying a home easier than I imagined it would be, I appreciate Johnathan and his team for always being so responsive and good to us along the way! He has been so reassuring and told me from the start we would get this done and so far we have! I would strongly recommend them to anyone wanting to buy a home! Thank you all! 😊

Michelle Bryans

Jonathan Tipton & The Tipton Team at Benchmark Mortgage are professionals every step of the way. In my line of business I work with top lenders all over the nation every single day, & it is the little things that separates this team from others. Jonathan & and his superstar Administrative Assistant Kristi Sanders, are always accessible & responsive to clients & agents alike. If you want to get your loan closed & funded quickly & easily, this is the team you want to work with……

Steve Altonian-The Credit Cowboy

Jonathan and his team are extremely professional. Their attention to detail is very beneficial in the mortgage process.

DJ Swatzell

I highly recommend The Tipton Team. Jonathan’s knowledge of the mortgage process is top notch and allows him to provide unmatched service.

Rodger Horton

Top notch service. Great team to work with for your mortgage needs!

yax girl

Jonathan and his team are the absolute BEST. He is the guy to go to for all of your mortgage needs.

Brandon Sartorius

Jonathan and his team are OUTSTANDING! Amazing service, knowledgeable and so responsive.

Tracy Timlin

Coming from New York State, we did not know the process for buying a house in Tennessee. Jonathan provided the education we needed in a precise and understandable way. We left his office after our initial visit with a folder of information which we’ve been able to reference multiple times. The information was pertinent, tailored to our situation and easy to understand… not an overwhelming amount of “stuff.” (Btw, you are welcomed to the office with a personalized parking space! A seemingly small detail but it certainly made us feel that they cared about us as customers.). Jonathan patiently answered all of our questions and has been continually available to us throughout the process and not just during business hours…we have spoken, texted, or had messages returned in the evenings and on the weekends. Jonathan exudes southern charm with sincerity, honesty and respectfulness. He has absolutely provided the most positive experience with a lender any one could hope for, far exceeding expectations!!!! We recommend him without reservation!

Kathy Carr

Jonathan, Kristi, and Crystal do an amazing job!! They make it easy and have great customer service! They really take care of their clients. You can’t go wrong with Jonathan or his team.

Dawn Tipton

They are the best of the best I would definitely use them again and I recommend them to all my friends and family

Brandon Moore

I work with Jonathan and his team on a daily basis, and would highly recommend them to anyone looking to purchase a new home!

Tammy Spangler

Jonathan is great to work with and has a lot of experience with in the loan industry. He provides regular communication through the entire loan process so you always know what needs to be done next. His rates are as competitive as anyone and he can help you put yourself in the best financial position before you start the mortgage process so there aren’t any surprises along the way. If you are considering a home loan be sure to give him a call.

Freddy Harkleroad

Jonathan is a class-act and goes above and beyond to help his borrowers!

Rebecca Theall

Very transparent in numbers and responsiveness is quick!

Madhu Daparthi


 

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In the mortgage business, nothing is more valuable than proof of excellent service. The best evidence is not our low ratio of complaints, or the full branding of what is merely our everyday approach to lending: Lifetime-Loan-wBG-300x47. The best evidence is your testimony and what other clients have said.

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